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Defective within 2 years

Is your product suddenly defective? Of course that can happen. But if the product becomes defective within 2 years, you still have a warranty with us.

Defect outside 2 years

If the product has become defective within 2 years, you can still check whether you have a warranty with the manufacturer. You can often find this in the product manual. Please note that you often have to register your product without our involvement to obtain a manufacturer's warranty.

Create a warranty claim

Creating a warranty is very simple. Download the file in the button below and complete it. Please send this completed file to: support@roundmusic.nl
An employee will further process the claim and discuss with you about possible repair or replacement.

(for mac users: right click on the button and then choose download linked file)